Shipping

All online orders are shipped within 1-2 business days (Monday to Friday) of being received, with the exception of public holidays.

Once your order has shipped, a shipping notification with tracking details will be sent to the email address provided at checkout.

We do not ship back ordered items; if an item you purchased is out of stock at time of order processing, it will not be shipped to you and you will not be charged for that item.

Have a question about your online order? (CLICK HERE)

Our Customer Support team is always happy to help. 

Returns

No refunds or returns at this time.

Please Email us your inquires at rootavibiz@gmail.com with your order# in the subject line, along with the reason for return request in the body of the Email. 

For more information, please email us at rootavibiz@gmail.com and someone from our Customer Support Team will be happy to help.