Contact us

For general inquiries use the contact form below. For information about Brand Ambassadorship, Retailers or Wholesale inquiries, or to work with Tammy directly, please contact us at rootavibiz@gmail.com.

Contact us

No refunds and/or returns. Should you have any concerns with your order pleasecontact us as soon as possible.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Our store

1500 Wellington Street East
Sault Ste. Marie, Ontario

Mon - Fri, 10am - 9pm
Weekends, 11am - 4pm

Directions